Description
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Multiple vulnerabilities were identified in Kayako LiveResponse, which could be exploited by attackers to perform SQL injection or cross site scripting.
The first issue is due to an input validation error in the "index.php" script when processing a specially crafted "username" value, which may be exploited by attackers to cause arbitrary scripting code to be executed by the user's browser.
The second vulnerability is due to an input validation error in the "index.php" script that does not properly filter specially crafted "year" and "date" variables, which may be exploited by remote users to conduct SQL injection attacks.
The third flaw is due to an input validation error when processing a specially crafted "name" value in sessions and support messages, which may be exploited by attackers to cause arbitrary scripting code to be executed by the user's browser.
The fourth issue is due to an error when calling "include" scripts directly, which may be exploited to display the installation path.
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